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Customers Tag

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Website

It’s common knowledge that customer service should be a businesses priority, but did you know that Website Live Chat services might also boost your conversion rate, much more than you previously thought?  Having a live chat on your website can lead to a huge 40% increase in conversion rate. Let’s see why…  Why Have a Website Live Chat?  Better Connection  Live chats are great as they are real and responsive humans that create customised answers for visitors. In fact, 30%...

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Business, Email Marketing

Customer reviews are vital, whether your business provides a service or product. Many customers research and read reviews before deciding to make a purchase or enquiring about your services. So how do you ask a customer to review your business? Here are a few ways to get a review.   How to Ask for a Review   In person Whilst your customers are in store, you can ask them for a review by providing forms for them to fill out. The...

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